The health and safety of our passengers, crew, employees and communities we serve are our top priority.

We have opened our season for scheduling, but please note that as we continue to monitor the COVID-19 crisis, we reserve the right to cancel/push back flight dates based on government regulations regarding social distancing.

COVID-19 SAFE PRACTICES

While our balloon flights do take place with plentiful open, fresh air, there will still be multiple changes made to our operations. We will implement all these in the interest of safety, adventure, and setting the standard of expectations.

Flexible Cancellation Policy
Updated cancellation policy to allow for last-minute schedule changes.

Health Screening For Everyone
All passengers will be asked health questions upon arrival and will only be permitted to check in for their flight if they are not at risk of having COVID-19.

Complimentary Face Masks
Face masks will be provided to all passengers who do not bring their own.

Hand Sanitizer Stations
Hand sanitizer stations and thorough sanitization of all equipment (balloons & vehicles) before and after every flight.

Personal Safety Protection
All staff will have proper personal safety equipment (ie. gloves and masks) at all times.

Basket Partitions Installed
Clear vinyl curtains installed in order to social distance on shared balloon flights.

Suspending Champagne Toast
Out of an abundance of caution, we have temporarily suspended the offering of complimentary champagne during the post-flight celebration.

Please be advised, that you will still be traveling in a van to and from the launch/landing site and in a balloon basket with 7 - 11 other people (depending on the number in your party).

Stay safe and we look forward to flying with you soon!

Your Concierge is Standing By:
Mon to Fri 9am to 5pm · All Times EST.

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Scheduling Your Sundance Hot Air Balloon Ride

Soar the skies and schedule your next hot air balloon ride with Sundance Balloons. Whether you’re booking for the first time or a return flyer – we make scheduling easy. Our simple and efficient online system will have you up in the air in no time! Book your flight with Sundance Balloons and feel free to reach out to us with any questions. Our support staff are here to provide top quality services to all our valued flyers. Contact our support staff with your inquiries at info@sundanceballoons.com or call the office line nearest you on our contact page here . We worry about scheduling, so you don’t have to!

Online and telephone scheduling is available starting April 1st

Schedule your Flight

How to Schedule Your Balloon Flight

Your Sundance Balloon flight has never been easier to book. In the bottom left hand corner of each of your flight vouchers, you will find a “ Voucher ID ” and an “ AuthCode. ” Please enter these numbers in the spaces provided and select "continue". If you are scheduling more than one person, please be sure to enter all Voucher ID numbers and AuthCodes for your party to find flights that will accommodate all of you. If your flight was cancelled and you would like to reschedule, or if you would like to cancel your currently scheduled flight enter your Reference ID and click continue.

Here at Sundance Balloons, we can’t wait to see you flying Up, Up and Away!